Google AdSense: not quite right

Okay, the title is misleading a bit. What really stinks is how Google deals with people requesting an account. I applied for ads for a domain I own, www.accidentalironman.com. As far as I can tell it meets all of the criteria for ads from Google. Even better, I host this domain through Google’s own domain service! And yet, I get the email below:

Thank you for your interest in Google AdSense. After reviewing your
application, our specialists have found that it does not meet our program
criteria. Therefore, we are unable to accept you into our program.

We have certain policies in place that we believe will help ensure the
effectiveness of Google ads for our publishers as well as for our
advertisers. We review all publishers, and we reserve the right to decline
any application. As we grow, we may find that we are able to expand our
program to more web publishers with a wider variety of web content.

Please note that we may not be able to respond to inquiries regarding the
specific reasons for our decision. Thank you for your understanding.

For additional questions, I’d encourage you to visit the AdSense Help
Center (http://www.google.com/adsense_help), our complete resource center
for all AdSense topics. Alternatively, feel free to post your question on
the forum just for AdSense publishers: the AdSense Help Group
(http://groups.google.com/group/adsense-help).

Sincerely,

Ava
The Google AdSense Team

Ah, okay I think. Maybe there is a broken link somewhere? Nope, I checked that and fixed the one broken link. I sent email back to try to understand this better.

Thanks for the response.

I read through the sections on AdSense eligibility and the guidelines but cannot find anything to indicate why my site doesn’t meet the criteria. My site does not:
  • Have any banned or copyrighted content
  • Does not have excessive links
  • Is responsive (I’d hope so since it is hosted by Google:-)
  • There was one broken link. This apparently was caused by a bug in the Google Page editor which I have no fixed.
I appreciate that you are trying to keep this service “clean” but it would be very helpful to know what criteria aren’t met when rejecting an application.

FWIW, I checked my email archive and the email never arrived on 9/14 as best I can tell. I have email received on 9/6 after the initial request but nothing subsequent. This might be worth checking with the Hosted Domain team.

Sincerely,

Paul Steckler

I honestly didn’t expect a response to this, Google is famous for being arrogant in this space. Imagine my surprise when I did get a response:

Hello Paul,Thanks for your reply.

As you might know, Google AdSense specialists review websites for a
variety of criteria, including site content, navigation, and
functionality, among others. Our team of specialists has reviewed the
application you’ve submitted and found that it does not meet the program
requirements. Unfortunately, we’re not able to provide you with further
details. We appreciate your understanding.


For additional questions, I’d encourage you to visit the AdSense Help
Center (http://www.google.com/adsense_help), our complete resource center
for all AdSense topics. Alternatively, feel free to post your question on
the forum just for AdSense publishers: the AdSense Help Group
(http://groups.google.com/group/adsense-help).

Sincerely,

Ava
The Google AdSense Team

—————-
To access the Google AdSense home page or to log in to your account,
please visit: https://www.google.com/adsense

Original Message Follows:
————————
From: “Paul Steckler” <paul@accidentalironman.com>

“,1] ); D([“mb”,”

Subject: Re: [#86154602] Update on request?
Date: Fri, 1 Dec 2006 07:13:19 -0800

“,1] ); //–>


For additional questions, I’d encourage you to visit the AdSense Help
Center (http://www.google.com/adsense_help), our complete resource center
for all AdSense topics. Alternatively, feel free to post your question on
the forum just for AdSense publishers: the AdSense Help Group
(http://groups.google.com/group/adsense-help).

Sincerely,

Ava
The Google AdSense Team

Ah, so you just simply will not explain what is wrong with the site. Helpful. I realize my site is small and has very little traffic right now. But how does Google get away with simply turning people away for no discernible reason? Of course the answer is they have no real competition. Jerks.

2 thoughts on “Google AdSense: not quite right

  1. […] Earlier I wrote about how Google’s customer service for AdSense sucks. Bricin ?? Google AdSense sucks. Fine, okay, with a domain hosted by Google I cannot get ads to earn even meager income from my content. So I applied for a domain which receives a fair amount of traffic, http://www.schooloffish.net. The site is running, the content changes from time to time, it is not broken. It is a business site so it would seem to fit the guidelines as I read them. What do I get from Google? Yep, another form letter. […]

  2. […] Like many people I used Google’s search engine and a few other services. Some of the services are wonderful (GMail), some are pretty sad (Froogle). Some are just downright terrible. […]

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